"To be born a gentleman is an
accident, but to die a gentleman is an achievement."
From Chapter - Need for Human Relations
This art of Human Relations when fully
understood, internalized and applied intelligently can help you:
- Make and retain friends;
- Increase your influence and prestige;
- Make others like and respect you;
- Become an effective leader - popular at home,
office and in social circles;
- Develop expertise to tackle difficult and complex
- Be a better person - employer, employee, husband,
wife, father, mother, son or daughter;
- Make others around you cheerful;
- Become enthusiastic and young at heart.
Chapter - Understanding Human Relations
A smile is a curved line that can
straighten many problems.
A positive attitude, a glowing
face and a captivating Smile are the most important facets of an impressive and agreeable
personality. These will create for you an atmosphere for meaningful and effective Human
A smile is the friendliest way of
saying 'Hello' in any language and the easiest way to begin a communication.
A smile says to others : "I
"I am glad to meet you"
"I am happy to be in your company"
"You are welcome"
What if you do not feel like
Force yourself to smile even if
you are dejected.
Act as if you are happy - you
can always find something to be happy about.
follows feelings - so it is said. But actually, action and feelings go together. Action is
controllable. Control action by will and feelings will follow. Pretend to be happy and
smile - you will find yourself feeling happy. Sit up, whistle and speak cheerfully and you
will be on the path to cheerfulness. Control your thoughts and
happiness will follow you.
Happiness depends more on your inner condition than on your external condition.
A smile increases the face value
of a person. Medically and biologically, a smile is healthy. It only requires 12 muscles
to smile while frowning uses 113 facial muscles. Smiling can make the face fuller and
brighter. It can make a person beautiful and handsome.
Chapter - Smile Your Way Through Human Relations
Good and effective human relations is taking time off to think of others and
treating others as one would like himself to be treated by others."
Nobody is really interested in your pain, problems and anxieties. Everyone has plenty of problems of their own to worry about. No
doubt you feel lighter when you express your problems to others. It reduces tension. It is
alright to share your problems with others. Tell yours and be willing to listen to others.
One way traffic just does not work when dealing with others. If you keep on blowing your
own trumpet, you will not find many listeners.
Chapter - Divorce Your Egotism
Common Courtesy and Good Manners
are the first Casualties
when dealing with near and dear ones.
But should it be so ???
Closer a person is to us more careless and less courteous,
we become in our behavior
How you say something often counts more than what you say?
Chapter - Good Manners Make the Difference
I WILL APPRECIATE
IF HE WORKS HARD
I WILL WORK HARD
IF HE APPRECIATES
Chapter - Appreciation - Recognition - Importance
"To an individual his own name is the
sweetest sound in any language."
"Call a man by his name and you have paid
him a very suitable compliment. He will love you for it.
"Greeting persons by their names is the
subtlest way to compliment and build friendships.
Chapter - Importance of Names