born a gentleman is an accident, but to die a gentleman is an
From Chapter -
Need for Human Relations
This art of Human Relations
when fully understood, internalized and applied intelligently can
- Make and retain
- Increase your influence
- Make others like and
- Become an effective leader
- popular at home, office and in social circles;
- Develop expertise to
tackle difficult and complex situations;
- Be a better person -
employer, employee, husband, wife, father, mother, son or
- Make others around you
- Become enthusiastic and
young at heart.
From Chapter -
Understanding Human Relations
A smile is
a curved line that can straighten many problems.
A positive attitude, a
glowing face and a captivating Smile are the most important facets
of an impressive and agreeable personality. These will create for
you an atmosphere for meaningful and effective Human
A smile is the friendliest
way of saying 'Hello' in any language and the easiest way to begin a
A smile says to others : "I
"I am glad to meet you"
"I am happy to be in your
"You are welcome"
What if you do not feel like
Force yourself to smile
even if you are dejected.
Act as if you are happy -
you can always find something to be happy about.
Action follows feelings - so
it is said. But actually, action and feelings go together. Action is
controllable. Control action by will and feelings will follow.
Pretend to be happy and smile - you will find yourself feeling
happy. Sit up, whistle and speak cheerfully and you will be on the
path to cheerfulness. Control your thoughts and
happiness will follow you.
Happiness depends more on your inner condition than on your external
A smile increases the face
value of a person. Medically and biologically, a smile is healthy.
It only requires 12 muscles to smile while frowning uses 113 facial
muscles. Smiling can make the face fuller and brighter. It can make
a person beautiful and handsome.
From Chapter - Smile Your
Way Through Human Relations
Good and effective human
relations is taking time off to think of others and treating others
as one would like himself to be treated by others."
Nobody is really interested in
your pain, problems and anxieties. Everyone has plenty of problems
of their own to worry about. No doubt you feel lighter when you
express your problems to others. It reduces tension. It is alright
to share your problems with others. Tell yours and be willing to
listen to others. One way traffic just does not work when dealing
with others. If you keep on blowing your own trumpet, you will not
find many listeners.
From Chapter - Divorce
COURTESY & GOOD MANNERS
Courtesy and Good Manners
are the first
when dealing with near and dear ones.
But should it be so
Closer a person is to us more careless and less
we become in our behavior
How you say something often counts more than what you
Chapter - Good Manners Make the
IF HE WORKS
I WILL WORK
From Chapter -
Appreciation - Recognition - Importance
"To an individual his own
name is the sweetest sound in any language."
"Call a man by his name and
you have paid him a very suitable compliment. He will love you for
"Greeting persons by their
names is the subtlest way to compliment and build
"From Chapter -
Importance of Names